Account and network requirements

The app uses a local database alongside server synchronization. Check that you are signed in to the same account, have a working connection and have reviewed the sync result.

Local storage does not mean every action works offline or that all records have already been synchronized.

When records look different

Compare the account, ledger and date filters first, then check connectivity and the latest synchronization result. Avoid uninstalling the app or clearing local data just to resolve a display mismatch.

Gather useful feedback

Record the time, app version, device system and steps to reproduce the issue. Hide amounts, email addresses, invitations and other sensitive details in screenshots before sending through an announced official channel.